Contact Us

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2104 Irving Boulevard
Design District, TX, 75207

214.631.1400

Sabira Collection is a luxury home accessories manufacturer specializing in retail and hospitality products.

Shipping Info

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Shipping & Returns

 

 

Shipping:

We can ship United States, Canada and Mexico for the time being. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping Carrier:

We ship most orders via UPS. Our Economy option may ship via UPS SurePost (final delivery made by USPS). If you do not want your item shipped with UPS SurePost, we recommend using our Standard shipping method. If you are shipping to a U.S. Post Office Box or military address, we will ship your order via USPS Priority Mail.

Undelivered Packages:

We are not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return. Please take this into consideration when selecting your shipping address for an order.

Returns:

You may return most new, unopened items within 7 days of delivery for a full refund. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply e-mail Sabira@sabiracollection.com with your reason for return, image if applicable, and any questions you may have. We will refund money upon receipt of the returned item.